Sales Policy

Effective Date: December 30, 2024

This Sales Policy outlines the terms and conditions that govern your purchases from Glintopin, which can be accessed online at our website: https://glintopin.com/. By placing an order with us, you (“the Customer”) agree to be bound by these terms. We are fully committed to providing a transparent, fair, and satisfactory purchasing experience. Please carefully read this policy in its entirety before making a purchase. Your use of our website signifies your agreement with this policy.

1. Product Information and Presentation

Glintopin strives to ensure that all product descriptions, images, and pricing information are accurate and up-to-date. We make our best efforts to present our products accurately with detailed descriptions and high-resolution images. However, due to variations in display technology and lighting conditions, we cannot guarantee that product descriptions, images, colors, and other content on our website are entirely error-free. It is important to keep this in mind before making a purchase.

2. Pricing, Taxes, and Payment Protocols

  • Pricing: All prices displayed on our website are in United States Dollars (USD) unless otherwise stated, and are subject to change without any prior notice. The price displayed at the time of your purchase will be the price you are charged.

  • Sales Tax: Sales tax will be charged as required by law, depending on your shipping address. Applicable taxes will be displayed during the checkout process.

  • Payment Methods: We accept payments through various secure payment methods, including major credit cards (Visa, Mastercard, American Express, Discover), debit cards, PayPal, and any other payment options that may be displayed on our website during the checkout. We are dedicated to providing a wide range of payment methods to accommodate our customers.

  • Payment Processing: By providing your payment information, you authorize us to charge your selected payment method for the total amount of your order, including any applicable taxes and shipping fees. We use secure and encrypted payment processors to ensure your financial data is protected and to maintain the integrity of our transactions.

  • Billing Information: It is your responsibility to ensure that all billing information you provide is accurate, complete, and up-to-date. Inaccurate or incomplete billing information may cause a delay in processing your order or result in an outright cancellation.

3. Order Placement and Acceptance Procedures

  • Order Placement: To place an order, you must add all desired items to your shopping cart, proceed to checkout, and provide all required information, including your correct shipping and billing address, as well as accurate payment information. We recommend that you carefully review all of your order information prior to submitting your purchase request.

  • Order Confirmation: After you have placed an order, you will receive an automated order confirmation email. This email only serves as an acknowledgement that we have received your order and does not, in itself, constitute an acceptance of your order.

  • Order Acceptance: Your order is considered officially accepted by Glintopin once we have prepared and shipped your items. At this point, you will receive a shipping confirmation email, which will include the tracking number, and any other information required to track your shipment. We reserve the right to refuse or cancel any order for any reason, including, but not limited to product unavailability, suspected fraudulent activity, or errors in product information or pricing. If we cancel your order, we will issue a full refund, using the original method of payment used to purchase the item.

4. Shipping and Delivery Protocols

  • Shipping Options and Costs: Glintopin provides a variety of shipping options and their respective costs, depending on your shipping destination and the method you choose. All shipping options, and their associated costs, will be clearly displayed during the checkout process.

  • Shipping Address Requirements: It is solely your responsibility to provide a correct, valid, and complete shipping address. We are not responsible for any delays, misdeliveries, or undeliverable packages resulting from incorrect or incomplete shipping information.

  • Delivery Timeframes: We make every effort to process and ship your order as quickly as possible. Delivery times will vary depending on your shipping address, the chosen method, and other factors outside of our control. Estimated delivery times are provided for your reference only and are not guaranteed.

  • Tracking Your Shipment: Once your order has shipped, we will provide you with a tracking number so you can monitor its progress with the shipping carrier.

  • International Shipping: For international orders, you are responsible for all customs fees, duties, import taxes, and any other charges associated with your purchase. International shipping may be subject to additional delays due to customs processing requirements.

  • Risk of Loss: The risk of loss and title for all items passes to you upon delivery to the shipping carrier. After your package has been delivered to the carrier, we are no longer responsible for lost or damaged packages.

5. Order Cancellation Procedures

  • Cancellation by Customer: You may request to cancel your order within 24 hours of the order placement, provided that it has not yet shipped. To request a cancellation, you must contact us at info@glintopin.com. We will attempt to accommodate your cancellation request, however, we cannot guarantee that cancellations will be possible beyond the 24-hour window.

  • Cancellation by Glintopin: We reserve the right to cancel any order at any time, for any reason, including but not limited to, product unavailability, suspected fraud, or errors in product information or pricing. If we cancel your order, we will issue a full refund using the original method of payment.

6. Returns and Refunds

Please refer to our detailed Refund and Return Policy for all information regarding returns, refunds, and exchanges.

7. Intellectual Property Rights

All content on our website, including but not limited to all artwork, designs, logos, trademarks, and text, is the exclusive intellectual property of Glintopin or its licensors and is fully protected by copyright and other applicable intellectual property laws. You may not copy, reproduce, distribute, sell, or create any derivative work based on the intellectual property present on our website without our explicit prior written consent. Any unauthorized use of our intellectual property is a violation of our rights.

8. Policy Updates and Modifications

Glintopin retains the right to modify this Sales Policy at any time. All updates will be promptly posted to our website. It is your responsibility to check for updates on our website regularly. Your continued use of our website, and continued purchasing of our products following any modifications to our policy, will signify your acceptance of the modified terms.

Contact Information

If you have any questions or concerns regarding this Sales Policy, please contact us:

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